Cookie Policy
Last updated: January 2025
Effective date: January 25, 2025
Manage Your Cookie Preferences
Necessary Cookies
Essential for the website to function (always enabled)
Functional Cookies
Remember your preferences and settings
Analytics Cookies
Help us understand how you use our service
Marketing Cookies
Used to show relevant ads and measure campaigns
1. Introduction
This Cookie Policy explains how Vroomly ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read alongside our Privacy Policy.
We comply with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR) regarding the use of cookies.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Types of Storage Technologies We Use:
- Cookies: Small files stored in your browser
- Local Storage: Larger data storage in your browser
- Session Storage: Temporary storage that expires when you close your browser
- IndexedDB: Database storage for offline functionality
3. Legal Basis for Using Cookies
We use cookies based on:
Your Consent
For non-essential cookies (functional, analytics, marketing), we obtain your consent before placing them on your device.
Strictly Necessary
Essential cookies required for the website to function do not require consent but we still inform you about them.
4. Types of Cookies We Use
4.1 Necessary Cookies (Always Active)
These cookies are essential for the website to function properly. They cannot be switched off in our systems.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth-token | Authentication and security | Session |
| csrf-token | Security - prevents cross-site attacks | Session |
| cookie-consent | Stores your cookie preferences | 1 year |
4.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user-preferences | Remembers your settings (language, units) | 1 year |
| recent-vehicles | Stores recently diagnosed vehicles | 30 days |
4.3 Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _vercel_analytics | Vercel Analytics | Web performance and usage analytics | Session |
4.4 Marketing Cookies
These cookies track your browsing habits to show you relevant advertisements.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| fbp | Facebook advertising | 3 months | |
| ads/ga-audiences | Google Ads remarketing | Session |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties we work with include:
- Stripe: Payment processing (essential for transactions)
- Google Analytics: Website usage analysis (with your consent)
- Highlight.io: Error tracking and performance monitoring to improve service quality
- Supabase: Authentication and database services
6. Your Rights and Choices
6.1 Consent Management
You can change your cookie preferences at any time using the controls at the top of this page or through our cookie consent banner when you visit our site.
6.2 Browser Controls
Most browsers allow you to control cookies through their settings:
6.3 Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out
- Facebook: Facebook Ads Settings
- General: Your Online Choices
7. Impact of Disabling Cookies
Important: Disabling certain cookies may impact your experience on our website:
- Necessary cookies: Website may not function properly
- Functional cookies: You'll need to re-enter preferences each visit
- Analytics cookies: We won't be able to improve our services based on usage
- Marketing cookies: You'll still see ads, but they won't be personalized
8. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for responding to DNT signals. We honor your cookie consent choices regardless of DNT settings.
9. Cookies and Children
Our services are not directed to children under 16. We do not knowingly use cookies to collect data from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by:
- Updating the "Last updated" date
- Displaying a notice on our website
- Requesting fresh consent for non-essential cookies if needed
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Email: info@vroomly.ai
Address: Clai Mawr, Pentraeth, LL75 8DX, United Kingdom
Data Protection Officer: Contact via email above
12. More Information
For more information about cookies and online tracking: